Secondary End Users

 

Business Edition - Qualitative Research

 

AUSTRIA - Residential Care

The secondary end user requirements are analyzed by conducting a focus group discussion with employees of the named institutions above and below. The focus group discussion was conducted in the context of an expert round, by mainly finding out about specific emergency processes and needed functions.

 

Haus zum Guten Hirten

Address: Fassergasse 32
6060 Hall
AUSTRIA
Home Manager: Sabine Schätzer
Nursery Manager: Urban Wille
Webpage: http://www.sozialeeinrichtungen.at/index.php?id=593

Barmherzige Schwestern des Heiligen Vinzenz von Paul - Mutterhaus ZamsHaus zum Guten Hirten

 

The main field of activity is being a residential and nursing home with a section for persons with dementia. Furthermore the institution offers assisted living in very comfortable flats for individuals and couples. The institution offers 12 residential places and 71residential care places, whereas short-term care is possible if places are available. The care facility is located at the edge of town and is supported by a confessional supporter named “Soziale Einrichtungen der Barmherzigen Schwestern des hl. Vinzenz von Paul, Zams, Betriebs GmbH”.

 

Innsbrucker Soziale Dienste

Address: Innrain 24
6020 Innsbruck
AUSTRIA
Nursery Manager: Mag. Alfred Schöbel
Webpage: http://www.isd.or.at/

Innsbrucker Soziale Dienste - ISD

 

The sponsoring organization offers a huge variety of different services. Services offered include for example: short-term care, day care, senior apartments, lunch and mobile services. The institution offers 7 residential and nursing homes and 7 modern senior housings.

 

AUSTRIA - Assisted Living

Expert interviews were conducted with employees of the institutions to be able to find out about secondary as well as primary end user requirements.

 

ISD Innsbruck - Seniorenwohnungen

Address: Innrain 24
6020 Innsbruck
AUSTRIA
Nursery Manager: Mag. Alfred Schöbel
Webpage: http://www.isd.or.at/index.php?option=com_content&view=article&id=195&Itemid=68

ISD Innsbruck - Seniorenwohnungen

 

The sponsoring organization offers a huge variety of different services. Services offered include for example: short-term care, day care, senior apartments, lunch and mobile services. The institution offers 7 residential and nursing homes and 7 modern senior housings.

 

AUSTRIA - ReHa/Clinics

An expert interview including a search field analysis was conducted with an employee of the institution to be able to find out about residents and secondary end user requirements from the perspective of an expert.

 

ReHa Center Münster

Address: Gröben 700
6232 Münster
AUSTRIA
Webpage: http://www.reha-muenster.at

ReHa Center Münster

 

The main business activities are the neurological rehabilitation after strokes and the rehabilitation of hard and circulatory diseases. The institution offers 250 beds in total, where 150 are for persons with increased demand for care.

 

SWITZERLAND - Residential Care

A further workshop including a search field analysis was conducted with employees of the institution to be able to find out about residents and secondary end user requirements from the perspective of experts.

 

Perlavita Rosenau

Address: Rosenbergstraße 3
9533 Kirchberg SG
SWITZERLAND
Nursery Manager: Vreni Krömler
Webpage: http://www.perlavita.ch/de/standorte/ostschweiz/kirchberg-rosenau

Perlavita - Gesundheit im AlterPerlavita Rosenau

 

The main business activities of this institution are long-term care, short and relief of the strain care, psycho geriatric care and assisted living. The institution has 56 rooms and one apartment and is located at the edge of town.

 

ITALY - Residential Care

Expert interviews including a search field analysis were conducted with employees of the institution to be able to find out about primary and secondary end user requirements from the perspective of experts.

 

Villa Harmonie Bozen

Address: Treintstraße 13
39100 Bozen
ITALY
Webpage: http://www.sozialbetrieb.bz.it/de/422.asp?rCSS=alternate_01

Verband der Seniorenwohnheime Südtirols - Associazione delle Residenze per Anziani dell'Alto Adige

The main business activity of the institution is providing nursing service. The institution has 82 home places.

 

NETHERLANDS - Residential Care

A focus group discussion including a search field analysis was conducted with employees of these institutions to be able to find out about primary and secondary end user requirements from the perspective of experts.

 

Stiching SHDH

Address: Jansstraat 27
2011 RT Haarlem
NETHERLANDS
Home Manager: Tonnenweise Emmerichs
Nursery Manager: Martine van Gog
Webpage: http://www.shdh.nl

Stiching SHDH

 

The main business activities of the organization are home care, treatment and monitoring. The institution offers housing, resistance and day centers.

 

Smart Home

Address: Duizelseweg 4a
5521 Ac Eersel
NETHERLANDS
Webpage: http://www.smart-homes.nl/

Smart Homes

 

The institution is a Dutch Expertise Centre on Home Automation and Smart Living. Therefore, the main business activities include innovation in national and European projects through research and development of ICT for assisted living as well as organizing conferences and exhibitions.

 

Warm Thuis

Address: Wogmeer 26
1711 SP Hensbroek
NETHERLANDS
Webpage: http://www.warmthuis.nl/

Warm ThuisWarm Thuis

 

The main business activity of the organization is the care of elderly persons and especially persons with dementia. The institution consists of two living facilities in the countryside. These facilities offer apartments for persons who need nursing and assistance. The facilities also offer a lot of leisure activities for the residents and provide them with more safety.

 

Osira Groep

Address: Nachtwachtlann 20
1058 EA Amsterdam
NETHERLANDS
Webpage: http://www.osiragroep.nl/

Osira Groep

 

The main business activities of the institution are care and nursing, assisted living offering different care packages, mobile services and day care. The institution has also operates 12 different nursing homes.

 

 

Home Edition - Qualitative Research

AUSTRIA

Expert interviews including a search field analysis were conducted with employees of the institution to be able to find out about primary and secondary end user requirements from the perspective of experts.

 

Soziales Kompetenz Zentrum Rum / Sozial- & Gesundheitssprengel Rum

Address: Innstraße 19
6063 Rum
AUSTRIA
Home Manager: Mag. Hannelore Röck
Nursery Manager: Brigitte Thöni
Webpage: http://www2.humanocare.at/soziales_kompetenzzentrum_rum/

Soziales Kompetenz Zentrum Rum - Sozial- & Gesundheitssprengel RumSoziales Kompetenz Zentrum Rum - Sozial- & Gesundheitssprengel Rum

 

The main business activities include nurse home, short-term care, seniors living, health and social diocese. The institution has 68 care places and 1 short-term care place, as well as 13 senior apartments. The care facility is located in the town center and the home supporter is a public supporter named “Soziales Kompetenzzentrum Rum gemeinn. BetriebsGmbH”.

 

Arbeits-Samariter-Bund

Address: Valiergasse 58a
6020 Innsbruck
AUSTRIA
Webpage: http://www.samariterbund.net/oesterreich/adressen/10001

 

The main business activities of the institution are health and social services like care, youth work, civil emergency services, assistance for asylum seekers and homeless persons and development cooperation. The organization is active worldwide and offers a lot of additional assistance services for persons in need of help.

 

GERMANY

Expert interviews including a search field analysis were conducted with employees of the institutions to be able to find out about primary and secondary end user requirements from the perspective of experts.

 

Nachbarschaftshilfe Rosenheim E.V. (Neighborhood Support)

Address: Reichenbachstraße 6
83022 Rosenheim
GERMANY
Manager: Beate Hoyer-Radtke
Webpage: http://www.nh-rosenheim.de/

Nachbarschaftshilfe Rosenheim E.V. - neighborhood support

 

The services the institution provides are: help for people with dementia, family support, a day-care home, a children house, ambulant retirement and nursing, a care model, pediatric nursing at home, household help, crèche and civilian service.

 

Hauskrankenpflegeverein Rosenheim (Home Health Care Association)

Address: Freiherr-vom-Stein Str. 16
83022 Rosenheim
GERMANY
Nursery Manager: Sabine Waltinger
Webpage: http://www.hauskrankenpflege-rosenheim.de/

Hauskrankenpflegeverein Rosenheim - Home Health Care Association

 

The institution offers services like: basic care, nursing home care, home help, special care and arrangement of services.

 

Diakonisches Werk des Evang.-Luther Dekanatsbezirks Rosenheim

Webpage: http://www.rosenheim-evangelisch.de/

Diakonisches Werk des Evang.-Luther Dekanatsbezirks Rosenheim

 

 

 

 

Malteser Hilfsdienst Rosenheim (Emergency Service)

Address: Rathausstraße 25
83022 Rosenheim
GERMANY
Person in Authority: Hans Kerschbaumer
Webpage: http://www.malteser-rosenheim.de/

Malteser Hilfsdienst Rosenheim - emergency service

 

Services offered by the institution are: ambulant care, visit and support services, travel services, home emergency services, hospice and palliative care service, mobile emergency and grief escort.

 

BRK Kreisverband Rosenheim (Miesbach)

Address: Tegemseestraße 5
83022 Rosenheim
GERMANY
Webpage: http://www.brk-rosenheim.de/brk/

BRK Kreisverband Rosenheim (Miesbach) - Bayrisches Rotes Kreuz

 

The institution provides social services such as: ambulant care, assisted living, travel services, visiting service, meals-on-wheels, emergency call service, senior recovery and seniors meeting.

 

Private Edition - Qualitative Research

AUSTRIA

Expert interviews including a search field analysis were conducted with employees of the institutions and one sport expert to be able to find out about primary and secondary end user requirements from the perspective of experts.

 

Hotel Europa

Address: Südtiroler Platz 2
6020 Innsbruck
AUSTRIA
Manager: Arthur A. Guelfenburg
Webpage: http://www.grandhoteleuropa.at/en/eintrittsseite/index.html

Hotel Europa

 

The Hotel offers: a huge variety of packages and suggestions for activities, provides transport services, ticket service and arrangement services of all kinds.

 

Bergrettung Tirol

Address: Florianistraße 2
6410 Telfs
AUSTRIA
Webpage: http://www.bergrettung-tirol.at/php/portal.php

 

Bergrettung Tirol - Österreichische Bergrettung

 

 

 

Institut for Strategic Management, Marketing and Tourism - UIBK

Address: Universitätsstraße 15
6020 Innsbruck
AUSTRIA
Department Chair: Prof. Dr. Hans Mühlbacher
Webpage: http://www.uibk.ac.at/smt/

Universität Innsbruck, University of Innsbruck, Institute for Strategic Management, Marketing and Tourism, Institut für strategisches Management, Marketing und Tourismus

 

The Department of Strategic Management, Marketing and Tourism (SMT) is concerned with research and teaching about a broad range of management topics.

 

 

ITALY

An expert interview including a search field analysis was conducted with an employee of the institution to be able to find out about primary and secondary end user requirements from the perspective of an expert.

 

Hotel Jagdhof

 

Address: Herrengasse 15
39021 Latsch-Vinschgau
ITALY
Manager: Martin Pirnhofer
Webpage: http://www.jagdhof.com/en/home.php

Hotel Jagdhof

 

The hotel provides a huge variety of athletic and wellness and relaxation offers.